Web Hosting

Outsourced Technical Support for Resellers

 

Do you want to sleep at night?

Do you want to provide the best possible support experience for your own hosting customers?

Do you want to have time to grow your business?

We are sure the answer is a resounding YES!

We are offering a unique service to reseller customers. We will provide full, emailed based, technical support to your own hosting customers with a typical response time of 1 hour (often a lot sooner) at anytime of day or night all year round and we will answer your customers support tickets in your company name, using your current support system, if you have one, so your customers will think it is you providing the support.

By subscribing to our outsourced support service you and your customers will benefit from the following:

• Typical response time of 1 hour to all support tickets 24/7/365
• Resolution to support tickets within 4 hours
• Expertise in the Web Hosting industry
• World class support
• Unlimited Support Tickets option

Please contact us for pricing

You can order this service at anytime either when you first signup for a reseller hosting account or, if you are an existing reseller customer, via your Client Area.